Quality Improvement |
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Quality Improvement has become a major focus of healthcare and educational organizations worldwide. The adoption of statistical techniques, process monitoring, and using the feedback from the data and its analysis to improve processes to provide better quality services is an imperative. SMDX consultants have the experience and expertise to analyze and improve the quality of services your organization provides and to collaboratively and strategically develop sustainable plans that will facilitate organizational success.
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Accreditation Preparation |
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SMDX provides customized accreditation services to meet the unique requirements of your organization and realize sustainable attainment of accreditation. Our consultants are seasoned experts in various international accreditations and licensures and have participated in the development of several of these standards.
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Expertise Brokerage |
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SMDX has access to multi-discipline organizational expertise to meet your unique organizational requirements. We specialize in providing short-term consultant specialists on a project basis, but are capable of recruiting longer term placements and permanent staff.
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Leadership Competency Assessment and Development |
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Assessment of leadership competency is rapidly being recognized as one of the most critical elements of human capital management. SMDX consultants specialize in the evaluation of global transformational leaders and are able to provide the foundation to assess and build leadership competencies required for a successful leadership team and drive a process to close the gap between current and desired leadership performance.
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Managerial Coaching and Mentoring |
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Strong managerial teams don’t happen by accident. SMDX has the expertise to help organizations develop the necessary managerial skills complement through coaching by capitalizing on individual strengths, maximizing potential, addressing weaknesses, and developing essential managerial competencies.
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Team Building |
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The development and management of human capital is the basis for sustained success in all organizations. The skills acquisition necessary for the development of effective, high-performance teams is essential for enduring competitive advantage. SMDX has the expertise to help build and optimize organizational teams and realize positive personnel strategies.
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Strategic Planning and Operational Management |
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Strategic planning is the basis for organizational direction and is the road map for realizing organizational mission and vision. Operational management represents the methods by which strategic goals are achieved. Our consultants are experienced, high-level administrators and represent expertise to assist organizations effectively navigate the strategic planning process and essential operational management strategies.
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Performance and Process Improvement |
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Performance improvement is an on-going, long-term strategic approach to monitoring and improving organizational performance and mitigation of organizational risk. SMDX consultants are experts in assisting organizations with essential performance gap analyses and helping organizations to effectively identify key performance indicators with the necessary statistical data representation, providing a dashboard for performance monitoring and measurable organizational performance improvement.
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Patient Safety and Healthcare Risk Management |
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Proactive promotion of patient safety and developing strategies that include patients and their families' participation in their care are essential elements to reduce the risk of adverse events and promote positive outcomes. SMDX consultants have the expertise to help organizations educate staff about their roles in patient safety, to develop sustainable risk management strategies, and monitor incidents to mitigate organizational risk.
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Policy Development and Management |
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Policy development, implementation, review, and compliance assessment are key components of effective organizational operational management and process improvement. Additionally, there are minimum policy requirements for attainment of accreditation. SMDX consultants have played major roles in the development of governmental regulatory as well as organizational operational policies. In addition to our IT policy management solution, PolicyManager, and our vault of customizable policies, Polibrary®, we offer workshops in policy development and strategic deployment to maximize staff compliance and meet accreditation standards.
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